Tools- Options- E-mail Options- disable: Read all stand mail in plain
text

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"David Dixon" wrote in message
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I've got a user running Outlook 2003 and recently all incoming HTML
email (internal and external) is automatically converted to plain text.
This is not a desired function. The header in the opened email has a
message that "this email was converted to plaint text". I've looked
everywhere but can't find any place where this would be intentionally
configured in the user's Outlook client. Any ideas how to stop this?

David Dixon