Roady,

She was out of the office for half the week so I had some difficulty
getting some of the details. But as far as I can tell the message just
pops up during normal usage, either while Outlook is just sitting idle
or when she's writing or replying to an email.

I will stop by and create a separate icon to start outlook in safe mode
and have her run that for a couple days and see if it still happens.

Thanks,

- Chris


On 2/12/2010 7:01 PM, Roady [MVP] wrote:
When exactly does he gets this message?
Does it happen all the time?
Does it still happen in Outlook Safe Mode?
Start- Run; outlook.exe /safe
(note the space in the command)