Did get all the Office 2003 and Outlook updates. Didn't really help.

Was able to find and run the scanpst file. So far, there has been
improvement. However...

in the "repair" process, a ton of inbox files went missing. Now, the repair
had the option for backing up the .pst file before fixing checked. But I
can't figure out where the backed up .pst file is. (The missing emails are
not in the "recovered" folder created by scanpst.exe.)

I want to at least temporarily set Outlook to use the original .pst file so
we can somehow salvage the missing inbox (probably hundreds of files) and
then go back to the fixed .pst file and move in the "lost" inbox files.

Once that "before fixing" .pst file is found, how to I tell Outlook to use
that, and then to use the "after fixing" .pst?

Thanks!

--Bill