Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering data: http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~~~~~~~~~
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx

DBXtend (additional functionality)
http://www.oehelp.com/DBXtend/Default.aspx

DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx

OEX (OE Enhancement Program)
http://www.oehelp.com/OEX/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoid Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Gary wrote:
We have a user who "suddenly" lost all inbox email after September 5,
2005! He insists he hasn't done anything special.

Is there some kind of "filter" which can be set up in OE to keep him from
seeing the new mail?

The INBOX.DBX is huge (over 350K) and he has dozens of folders and
subfolders. When new mail comes in he can hear the "ding" and see the "new
message count" increase (it's about 2200), but he doesn't see the
message. He doesn't use rules. Recently SENT items do appear.

Any thoughts on what to do? I'm thinking of creating a new identity and
importing everything, but I'm not optomistic that will work.