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Old May 4th 10, 03:45 PM posted to microsoft.public.outlook
Brian Cryer[_2_]
external usenet poster
 
Posts: 3
Default What program is trying to access e-mail address information stored in outlook?

"Brian Tillman [MVP-Outlook]" wrote in message
...
"Brian Cryer" not.here@localhost wrote in message
...

I have one user (Vista Business, Outlook 2007 connected to Exchange 2003)
who has today started to see a pop-up from Outlook saying:

"A program is trying to access e-mail address information stored in
Outlook. If this is unexpected, click Deny and verify your antivirus
software is up-to-date."

Anti-virus (McAfee) is up todate, and I'm doing a scan now and afterwards
will do a separate scan for malware. This user tells me that he hasn't
knowingly installed anything recently.

My question is: is there any way to determine what the program is which
is trying to access e-mail address information stored in outlook?


This is a sign of an add-in that wasn't written correctly. Here are your
options with respect to the Outlook Object Model Guard:
http://www.outlookcode.com/article.aspx?id=52

This tool, also mentioned on the page I just cited, is supposed to be able
to help pinpoint the aapplication:
http://www.mapilab.com/outlook/security/


Excellent, thank you.
A very useful add-on. I now know that its Microsoft Word (wwlib.dll), which
it causing this problem. Why its only recently started I don't know, but I
can't find anything amis so I'm going to recommend the user allows this and
hopefully I won't see it again.

Thank you for your help.
--
Brian Cryer
www.cryer.co.uk/brian

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