Thanks Peter. A search of the c: drive shows that I have 6 versions of MSVCRT.DLL from 1999 to 2009. Should I copy an earlier or later one to the same folder as the install application or somewhere else? Help me out if you can - I'm not a computer guy.

Does this page have good advice for this problem?
http://www.dynamiclink.nl/htmfiles/r...nfo_m/2295.htm

Bob

"Peter Foldes" wrote in message ...
You have Norton or some remnants of Norton installed. The MSVCRT.DLL is caused by
Norton\Symantec product

Run the following Tool
http://service1.symantec.com/SUPPORT...05033108162039
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

"Guv Bob" wrote in message
m...
"PA Bear [MS MVP]" wrote in message
...

How does your question pertain to Outlook Express functionality?

Probably doesn't. I have gotten so few responses that I posted to borderline
related groups like this one -- where you responded to help! (Thanks!)

Reply to questions below....

EMC® Retrospect® Express HD - System Requirements
http://www.retrospect.com/products/s...mrequirements/

My system meets the requirements. In fact, I installed the program on this system
last year and it worked fine until I had virus recently. Once I cleaned the system,
I uninstalled Retrospect and tried to re-install, and that's where I am now with the
error stopping the installation.


What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

AVG updated daily - detected & removed the virus Win32/ElKern.C last week.

Running Spybot every few days.

Using hardware firewall via wireless router. DSL. No software firewall.

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

No. I have had no troubles that might have required these types of utilities since
installing Win2000.

--
~PA Bear

Guv Bob wrote:
I get these errors when trying to install any version of Iomega's EMC
Retrospect Express HD for Windows. Using Windows 2000 Prof.

SNIP
MSVCRT.dll for Win32
Error: MSVCRT.dll is not compatible with Win32s.

The application failed to initialize properly [0xc0000142]. Click on OK to
terminate the application.