1a. Did you install IE7 and/or WinXP SP3 recently? Which was installed
first, IE7 or SP3?
1b. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed IE7 and/or SP3?
1c. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
2a. Can you Save (versus open) an attachment and then open the saved file?
2b. Does closing IE and OE, deleting Temporary Internet Files, and then
rebooting make any difference?
= Control Panel | Internet Options | General | Browsing history | Delete |
Temporary Internet Files | Delete files (press button)
Recently, I have installed and unistalled some programs. One of them
must have affected my OE6 and/or the registry.
3. What programs had you installed and uninstalled?
Repost:
Your injudicious use of multiple "Registry cleaners" (e.g., CCleaner;
CleanUp!, Registry Mechanic; RegistryProt 2.0) may have caused the
attachment problem (and, most likely, just about any other problems
you're
encountering). Read http://aumha.net/viewtopic.php?t=28099 and draw your
own conclusions.
Unless you have backups of all the Registry changes that were made by
CCleaner, CleanUp!, Registry Mechanic, and RegistryProt 2.0, I suspect
you're looking at a Repair Install (of Windows) or a format & clean install,
WK.
--
~PA Bear
WK wrote:
Dear Mr Dyer:
I have followed all the steps you suggested. Using a new identity does not
help: the symptoms remain the same - no attachment can be opened, nor
saved.
BTW, I have always kept the TeaTimer disabled (I supervised several years
ago a B.Sc. project in ICT on Internet threats and protective measures).
Thank you and the others who confirm that the two files: iecont.dll and
iecontlc.dll are obsolete left-overs.
May I expect next advice as to how to try and resolve the problem?
1. Please do the following before posting another reply: OE Tools |
Options | Send | News Sending Format | Plain Text | Indent the original
text with [pick one of the three options]...
2. Don't worry about iecont.dll and iecontlc.dll being missing with IE7
installed. (Has nothing to do with your attachments problem.)
3. Please disable Spybot Tea Timer and leave it disabled until we're done
here. See http://aumha.net/viewtopic.php?t=32409
= NB: If you don't fully understand what Tea Timer does and how it does
it, leave it permanently disabled.
4. I would not necessarily use Spybot, SpywareBlaster, and BISS Hosts
Manager. An excessively large hosts file can have unintended
consequences
on your browsing.
5. Your injudicious use of multiple "Registry cleaners" (e.g., CCleaner;
CleanUp!, Registry Mechanic; RegistryProt 2.0) may have caused the
attachment problem (and, most likely, just about any other problems
you're
encountering). Read http://aumha.net/viewtopic.php?t=28099 and draw your
own conclusions.
6. Having sorted through the above morass, see if my original suggestion
helps.
--
WK wrote:
Thank you for your fast response. I have studied it carefully. I always
allow OE to do its automatic compacting job after each 100 starts of it
(and
never interrupt the job). I perform almost daily all possible computer
maintenance procedures (using CCleaner, ATF-Cleaner, CleanUp!, Registry
Mechanic), and from time to time using Pagefile Defragmenter, Diskeeper,
and
NTREGOPT). Before running Diskeeper, I always clean the Prefetch folder
deleting all .pf files and...
SNIP
My anti-malware protection "suite" comprises: Windows Defender, AVG
Anti-Virus Free, Spybot - Search & Destroy, Spyware Blaster, BISS Hosts
Manager, and Panda Anti-Rootkit. My RegistryProt 2.0 (from
http://www.diamondcs.com.au) is also always ON.
SNIP
I have not followed yet the steps you recommend. Why? When exploring
carefully my computer, I noticed something that stopped my intent to do
what
you say since missing are two files:
iecont.dll File Missing
iecontlc.dll File Missing
I do not know how this extra "discovery" affects the whole matter, but
my
feeling is that it does since the missing files seem to belong to IE.
I have naturally run sfc /scannow and this has not restored the missing
files. I have also searched the Web for the info re. both files, found
that
a lot of people report the same files missing, but not found any
convincing
explanation regarding these files. (BTW, I have the latest version(s) of
MS
.NET Framework installed on my PC.)
In this situation, I would prefer first to obtain from you the relevant
info
about my "discovery" before I proceed to do what you suggest.
=================
"PA Bear [MS MVP]" wrote:
Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity...
File | Identities | Add new identity
Assuming all is well (i.e., the behavior does not persist in the new
identity), (1) compact all folders in the old identity, (2) import
messages
from the old identity into the new one, and then (3) delete the old one
(File | Identities | Manage Identities).
To avoid such corruption in futu
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not
attempt
to
close OE via Task Manager or shutdown your machine if Automatic
Compacting
is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional
protection:
Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
WK wrote:
I'm running XP SP3, IE7, OE6, all up-to-date. Several days ago OE6
worked
perfectly.
Recently, I have installed and unistalled some programs. One of them
must
have affected my OE6 and/or the registry. [I have a multiple
anti-malware
protection, so I rule out any infection, also because I do scans
daily.]
When trying to open any attachment in sent or received e-mails, nothing
happens. When trying to save attachments, I get this message:
"There was an error saving one or more of the attachments" [The other
part
of the message is not copied since it is irrelevant with my huge free
disk(s) space and 3 GB memory.]
snip