Thread: corrupt outbox
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Old June 30th 09, 04:33 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
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Posts: 10,210
Default corrupt outbox

Create at least two new folders. Eg: Old Sent & Saved Mail. Open Sent Items
and click on one message to highlight the message header. Ctrl+A will
highlight the entire list of messages. Left click on that and drag it to Old
Sent. Do likewise for the Inbox to Saved Mail.

Are all the messages in the new folders and not in Sent Items & The Inbox
now? ***Close OE*** and delete Sent Items.dbx and Inbox.dbx. Might as well
delete the Outbox again as well.

General precautions for Outlook Express:

Do not archive mail in the Inbox or Sent Items. Create your own user defined
folders and move the messages you wish to save to them. Empty Deleted Items
folder daily. Although dbx files have a theoretical capacity of 2GB, I
recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"RobandMichelle" wrote in message
...
Hi Bruce
I think I have a corrupt Outbox in Outlook Express, it will send
e-mail and stays in Outbox and keeps resending even though it indicates it
was not sent and is not in Sent Items. I have deleted the outlook dbx file
a
couple times with no resolve. How do I fix this? Also how do I move
e-mails
from Inbox and Sentbox that are not dbx and can be read to store in
another
place so I can eliminate corruption in these boxes. I do appreciate your
help
Thanks , Rob


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