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Old June 30th 09, 09:53 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 3,647
Default Missing sent items

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (see Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality than
DBXtract)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Tom Brown wrote:
Another strange one. My wife just discovered that all emails in the Sent
Items between Jan 1, 2009 and May 28, 2009 are missing and I can't find
them
anywhere. What could cause this?

We routinely archive all Sent Items from previous years in customized
folders like Saved Sent 2007 or Saved Sent 2008, hence the Jan 1, 2009
date
being the first one in the current Sent Items. She is running XP and IE
7.

Tom


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