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Old September 9th 09, 12:08 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
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Posts: 3,647
Default Lost all My OE messages after windows update

How can I see a list of installed updates?

Go to http://windowsupdate.microsoft.com | Do NOT select the Express or
Custom option | Click on the "Update History" link in the left-hand menu.
Tells us what update(s) was installed just before your messages went
missing.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?


Bobby wrote:
Windoes XP Home Edition version 2002 Service Pack 3
Running on a P4 2.8 GHz - 1 GB RAM

I have Automatic Updates running so I assume the machine is up to date.
This morning a new update was automatically installed this morning and all
emails disappeared after the update and re-boot.

How can I see a list of installed updates?

Do you think there is any way i can get the lost emails back.

I noticed that the contacts from the Address Book all seem to be there.
(but
maybe these are not stored in the dbx files)

"PA Bear [MS MVP]" wrote:
Please state your full Windows version (e.g., WinXP SP3; Win2K SP4) when
posting to this newsgroup.

What updates did you install, Bobby?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Bobby wrote:
Following the last Windows Update all my email messages and contacts
have
been lost
Am Using Win XP with Auto updates turned on
My desktop picture also disappeared and now the desktop is a plain blue
colour and
When I look in the message store
Userlocal settingsapplication data
identities?{91D2DB82-1315-4914-B477-BAD761E79D3A}Microsoft Outlook
Express I just have the default and empty dbx files - all my many
folders
etc. have gone.

I tried system restore to before the update and nothing has re-appeared.

Where could my email messages/contacts have gone?


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