On Wed, 9 Sep 2009 07:47:01 -0700, mikelee101 wrote:

I'm seeing an issue that confuses me, and was hoping someone could give me a
suggestion or two.
We use POP3 email at our office. Some users run Outlook while others use
Outlook Express. I am running Outlook 07. One of the Outlook Express users
never receives attachments from me. The message comes through just fine, but
no attachment. There is no .dat file or .txt file or any notice that an
attachment has been stripped, it's as if the attachment never existed. Other
OE users in the office receive attachments from me just fine. Not being that
familiar with OE, I was hoping someone might know if there's a security
setting somewhere about downloading attachments. I did see the option about
not opening attachments that could potentially be a virus, but the users who
do receive attachments from me have that checked, so it wouldn't seem that
could be it. (I didn't see anything in the security settings on our mail
platform that looked like it could be the culprit.)
All of our OE users are running OE6, XPPro. Any suggestions would be
greatly appreciated.

I think the solution is to not send RTF email. Something about how Outlook
encodes it, that Outlook Express can't decode. Probably a bug in MSOE, but
that application ceased development years ago. If the user can't be
persuaded to change to a more current application, you will have to
accommodate him.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum