Post the complete (verbatim) error message.

Troubleshooting error messages that you receive when you try to send and
receive e-mail in Outlook and Outlook Express
http://support.microsoft.com/kb/813514

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

bnmohan via WindowsKB.com wrote:
The error is Error 0x800CCC15

Mohan

bnmohan wrote:
Hi! 30 Oct

We re-installed XP/SP2 and Office 2007.
Office 2007 makes Outlook as default mail handler.
I changed it back to OE6, which is used by the user.

When Excel is asked to send a file as email, it used to open Outlook, and
now dutifully opens OE6.
But OE reports a TCP/IP error, and the mail remains in Outbox.
Then we open OE6 and do a send/receive, and the mail goes.

The user tells me I had resolved the same issue for here the first time,
but I simply cannot remember how.

Is it something to do with the Mail profile? Which most probable is not
created ?

Thanks

Mohan