Baba wrote:

I work in IT support and have a number of sites where we run Outlook Express
in a multi user environment. Recently I am finding that the Inbox has emptied
for no apparent reason. We have tried using OE only on the server, we have
disabled our Anti virus from scanning e-mails (this is covered by our mail
server), we are keeping on top of housekeeping. I can recover the messages by
using DBXtract and all is well until a few days later and the same thing
happens. The users are getting fed up with this and I find that the majority
of my time is spent recovering mail that was there "a few minutes ago".

Does anyone else suffer from this problem?

Any ideas on how I can stop this from happening? I will be very grateful for
any advice.

Does the size of the inbox.dbx file exceed the 2GB (1.87GiB) maximum?

What view are they using on the folders?