"Mike" wrote in message
...
I setup OE for charter email.
pop.charter.net
smtp.charter.net
Email worked fine for two days, then I had the following symptom.
I could not send email, I found that I had an email trapped in the
outbox that would not send. I deleted the email in the outbox, and I
received email as normal. Webmail works fine.
Charter doesn't support OE. They won't help.
I found the following pdf that has,
"directions to setup an SMTP authentication in your emal program"
It uses mail.cs-1.com for incoming mail and smtp.charter.net
for outgoing mail. Then you must check the box for "My server requires
Authentication" Also you must check another box in the outgoing mail
server window. "use same settings as my incoming mail server"

I would like some input about the information before I try it.
Thanks, Mike


I called Knology and explained the problem, George (sure sounded female)
told me to put knology in as the smtp address and uncheck all authentication
boxes.
Use the standard ports and tada, it works!!
I only spent 4 or 5 days and hours poking around.
Thanks Everybody