I'm making progress. I followed the instructions in the link you provided to
me.
Created new identity - actually created two more while
doing this. Screen says I can remove some of those I created,by highlighting
it and then clicking REMOVE but remove tab is grayed out.

Also, she now has her old address book in one identity but not in the one
she wants to keep. How can I move the address book from one identity to
another?

Thanks for your ongoing help in answering these two questions

Roger
--
Roger


"Bruce Hagen" wrote:

View | Layout | Customize Toolbar. Ensure those buttons are supposed to be
showing.

If still no joy.

Toolbars disappear from Message Composition windows or the main OE window:
http://www.insideoe.com/problems/bugs.htm#notoolbars
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"rogeepete" wrote in message
...
This may be a re-send. Adding the check to Toolbar in Layout screen did
not
do the fix. She has checks in Folder Bar and Status bar in addition to
the
Toolbar check that I added. Should other boxes be checked besides
Toolbar?
Thanks
--
Roger


"Bruce Hagen" wrote:

View | Layout | Toolbar. Check it.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"rogeepete" wrote in message
...
Trying to help a friend. Running OE6. From shortcut on desktop (Win
XP)
she
gets to her Inbox, but the screen does not show Create, etc. It says
File,
Edit, View, Tools, Message and Help. There is no Send and Receive,
and
no
Address Book.

I think she has to have the OE Toolbar checked but how to get to it.
Thanks

Roger B
--
Roger

.


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