Milly
I have solved the problem. Thanks very much for your patience. I eventually
realised that I needed to go to BT and they were able to put me on the right
track

"Milly Staples [MVP - Outlook]" wrote:

Repost to an Exchange group as OWA is not a part of Outlook, but Exchange.

When you do, be sure to specify your version of Exchange and what is the
default address book for searching (5.5 is always the GAL)


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Kermit asked:

| I have created a number of contacts but when I use the Find Names
| tool I always get 'No entries were found', no matter how much
| information I supply about the contact I'm seeking.