SC Tom wrote:
"dadiOH" wrote in message
...
THE PROBLEM
When my wife tries to access OE the splash loads but nothing else. Task
manager shows msimn.exe is using 100% (or close to it) of CPU.
THE MACHINE
CPU - Athlon
OS - XP SP3
IE - 6.00.2900.5512.xpsp.080413-2111)
OE - 6.00.2900.5512 (xpsp.080413-2105)
WHAT I'VE TRIED
1. I restored a recent image from when I *thought* OE was OK. No
help 2. I restored an older image from when I *know* OE was OK. No help
3. I moved all dbx files from the store. No help
4. Checked machine for malware...couple of tracking cookies, nothing
else. Removed cookies. No help
5. I deleted msimn.exe from the Outlook Express folder so the system
would replace it from dllcache. No help
6. I deleted *all* files from the Outlook Express folder so the
system would replace them from dllcache. No help
7. Tried an over the top install of XP but it faulted out, don't
recall the specific reason.
WHERE NOW?
Danged if I know. Other than wipe the partition and reinstall XP
which I really don't want to do as her work place has installed
stuff which would be a nuisance to get back.
I could install a different mail client but she is used to OE and has
limited computer skills (limited = almost none). Besides, I hate to
be thwarted and would like to find the problem and the fix. The
thing that really puzzles me is why the problem persists after
restoring a known good image.
Any and all suggestions welcomed.
--
dadiOH
____________________________
dadiOH's dandies v3.06...
...a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico
Go to Control Panel, Add or Remove Programs, Add/Remove Windows
Components, and remove the check next to Outlook Express. Click Next
and be on your way. After a reboot (whether or not it says to),
repeat the process except put a check next to OE. That will give you
a clean, renewed version (hopefully).
Unfortunately, it won't. "Uninstalling" OE just dumps shortuts. I did
manually dump the whole OE folder so the system would stick it back from the
dllcache - which it did - but the problem persists.
It *can* be reinstalled via the IE6 set up exe - which I have archived - but
it involves nerfing the registry so XP thinks it isn't installed.
--
dadiOH
____________________________
dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at
http://mysite.verizon.net/xico