First, let's get some terminology straight. The GAL and a user's Contacts folder in their mailbox are two different address lists. A user's contacts would never appear in the GAL.

Now, on to the real problem: Under some circumstances, the Outlook Address Book service will not get added to a new mail profile, even though the .mst file includes a .prf file that should add it. The solution is to use the CIW to create another .prf file and just export it from the CIW; don't include it in the .mst file. In this one, you'll want to set it to modify the existing profile, not create an Exchange account, and add the Outlook Address Book. You can deploy that .prf file as an additional file with the CIW installation, post in on your intranet, etc. and tell users to run it if they have problems getting their Contacts to show up in the Outlook Address Book.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Philip Wilhelm" wrote in message ...
I am installing Outlook 2003 using the custom installation wizard. This was
working fine for some time. Now, someone in my group must have modified the
settings because when I install Office using this MST file the local Outlook
Contacts are not showing in the GAL. When I go to the properties and try to
add it the check box for "Show this folder as an email address book" is
greyed out. I have to go in and manually add the Outlook Address book. Can
anyone tell me what setting I can change in my Outlook custom install
settings for the MST to make this available by default? I have tried adding
the Outlook Address Book in the additional components area of the custom
installation wizard buit this does not seem to do the trick?

Thanks and sorry fort the long posting

Philip Wilhelm
Tectura