Just delete the .ost and let Outlook recreate it when next online. (Do this
with Outlook closed, needless to say.)

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, benp asked:

| I saw in a discussion forum a topic that I am currently experiencing
| with one user. Outlook 2003 Windows XP and SBS with Exchange.
| Everything was working fine until recently and now no new email will
| be downloaded to his offline or cache ost file. Can see all the new
| emails in a pure online mode or OWA. Have tried deleting profiles,
| recreating offline files the lot but no success.
|
| In the post it talked about renaming the ost file, would this be the
| same as recreating it in a different location? Are there any other
| fixes available?
|
| Regards,
|
| Ben Primus
|
| ps. I have already tried to delete the exchange support files as per
| the KB in my synch error log.