I'll give it try. Thanks for your suggestions.

"Gwen" wrote:

I initially set up my Cox email account using outlook express. Now I decided
to use Outlook instead. So I set that up. My problem is I see my emails on
the server when I access my account remotely, but I cannot get them to
download to my computer. The setup Wizard said it was able to send and
recieve, and then sends an email confirmation. I called Cox, but they said
they don't support Outlook for home use, so they couldn't offer any help.
Does anyone have any suggestions?