I see. So then in reality there is no distinction between business contacts
and any other contact.
You just need to examine what setting you specified for sorting the Outlook
Address Book.
I suspect Outlook is doing exactly what you've told it to.
Tools E-mail accounts View or change existing directories or address
books Outlook Address Book Change.

--
Russ Valentine
[MVP-Outlook]
"Stan W." wrote in message
...
Russ.
Knowwhere have I mentioned or made reference to "Business Contact
Manager".
Business Contacts are a business name, such as Bill Smith Gardening, filed
as such in Outlook 2003 Contacts. Personal contacts are filed as Smith
Bill
in Outlook 2003 Contacts. It is from these personal contacts that approx.
30%
show up out of alphabetical order in my Outlook 2003 email address book.
I have taken on board that Fax numbers are a valid address, tis a pitty
it's
not mentioned somewhere prominent.
As for "what sort order did I for set Outlook Address Book". I do not know
what you are talking about.
Stan W.

"Russ Valentine [MVP-Outlook]" wrote:

Hard to say, since we don't know what you're doing.
Explain what you mean by "Business Contacts." Are you saying you're using
Business Contact Manager? If so, those questions should be posted to the
BCM
group.
"Approximately 30%" tells us nothing. Which Contacts sort correctly and
which do not? What sort order did you set for your Outlook Address Book?
Fax numbers are not "duplicates." They are valid electronic addresses
that
belong in the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Stan W." wrote in message
...
I am using Outlook 2003 Contacts as my email address book.
In Outlook 2003 Contacts, business contacts are filed as a full
business
name; personal contacts are filed surname then christian name or
initials.
When I open the email address book approx. 30% of entries are out of
alphabetical sequence, using the wrong name first.
Some names are duplicated using a fax number inplace of a email
address.
What am I doing wrong?
Stan W.