I'm trying to find a way to cut down on the amount of email that my boss has
to respond to himself. There are many emails that others in the office could
handle for him. What feature is available within Outlook to let him know that
he would need to respond to email himself. For example, If I open an email
for him, it is no longer in bold type and therefore appears as though the
email has been dealt with. If I open, read and do not respond on his behalf,
I need a way to let him know that he will need to deal with the email. I
tried using flags but he also uses a Treo 650 and flags do not show up. Any
help would be appreciated. Thanks, Shelley