Does this happen with the same messages or with any message on these
machines?
Redemption 4.1 uses IConverterSession (provided by Outlook) to perform the
the MIME conversion - there is a bug there that causes an unusually slow
processing of some messages. It eventually finishes, but it can take a while
(hours?). IConverterSession is available in Outlook 2002 and up; in the
previous versions of Outlook built-in MIME conversion code is used by
Redemption.
I am not aware of similar issues in Redemption - since you are using Outlook
2000, Redemption seems to be the culprit. Is there any chance you can try to
install Outlook 2002 or 2003 and see if this still happens?

Dmitry Streblechenko (MVP)
http://www.dimastr.com/
OutlookSpy - Outlook, CDO
and MAPI Developer Tool

wrote in message
ups.com...

Hi (I'm so glad to hear from you!),

We're using the latest version (4.1.0.507). (We upgraded when we found
out there were some issues with the attachments when using that same
SaveAs() with the earlier Redemption we were using.) I made perfectly
sure that was the right version used by displaying it with
MAPIUtils.Version.

Unfortunately, I cannot access the computers on which it occurred right
now, they are at some client's office! (By now, they've tested it on a
third, apparently "clean" machine, and it failed exactly the same way.)
What I know is that when I played with it yesterday, I could right-clic
on the taskbar's button and choose "Close", which would immediately pop
up the "Not responding" window, and then it would quit really quickly.
So it doesn't appear as if the CPU was working real hard.

- Charles