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Old January 12th 06, 05:14 AM posted to microsoft.public.outlook
Vanguard
external usenet poster
 
Posts: 27
Default Could not receive email, until user account was established

"PeterM" wrote in message
...
Thanks for your help Vanguard.....he used a regular domain login. The same
log-on he used before and after the change I made.....Peter

"Vanguard" wrote in message
...
"PeterM" wrote in message
. ..
For the life of me, I tried to help a co-worker with his inability to
receive email via Outlook 2003 (no server POP3) Everything was checked
and rechecked several times. The test never worked. The error message
was one that stated we could not reach the server. As a final attempt, I
went and looked into control panel, user accounts, and the person name
was not there, but another person, that did not work for us anymore, was
entered. Once I deleted that other person, and I entered our employees
name into the user account, his mail worked right away. Does that sound
like some rule that needs to be done, have the person in the user group
under user accounts????? Please any comments are much
appreciated......Peter



Please explain just how this co-worker managed to login WITHOUT a user
account. If they cannot login, they also don't get to run any
applications, like Outlook.



But you are mixing local and domain accounts. You mention that the user is
loggin on under a domain account. Yet this user has no local account (which
is valid). Then you mention about some other local user account (which this
user should not be able to use). Then you mention creating a local account
by the same *username* as the one they use when logging in under the domain.
SIDs are used to track accounts, not usernames. You can delete an account
and create a new one by the same name but the new one gets a different SID
(security ID).

The profile the user gets for a domain login will be separate than the
profile they get for a local login. So which login, local or domain, does
the user have problems with? "Once I deleted that other person, and I
entered our employees name into the user account, his mail worked right
away." Well, that sounds like you are talking about LOCAL accounts where
you now have the user logging in under someone else's old profile for a
local account which worked before and it still works, but this user's own
account doesn't work. Do you really care if the local accounts work or not
for e-mail? Wouldn't you be focused on getting their domain account
working?

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