See http://www.outlookcode.com/d/forms.htm for walkthroughs on form basics and http://www.outlookcode.com/d/fields.htm for best practices on creating custom fields. If these items are to be stored in an Exchange public folder, either a post or a task form might be appopriate.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"lmossolle" wrote in message ...
I am trying to make a form for a public folder, that will allow end users to
submit a ticket for a help desk envirnment. I can just use Outlook, however
we will have to do reports based off of the months work. Here is a list of
the fields that will be required for the user to fill out.

User name (FoSUsername)
Section (drop down)
Room #
Phone Number
Computer Name (FoSComputerName)
Computer Serial Number
Problem Description (Drop Down)
Tech Assigned (Drop Down)
Corrective Action (Text up to 200 Characters)
Hrs to complete task.

Submit Button - this will send e-mail to the helpdesk e-mail address.

Is there a way you could point me in a good direction on creating the form?

Thanks,

Lee Mossolle


"Sue Mosher [MVP-Outlook]" wrote:

Without knowing what you want to use the custom form to do, why you want to use Outlook rather than just Access, or what your mail environment is, it's hard to comment on what's possible.

As far as connecting to a database, that's definitely possible, but you have to write the code to do it. See http://www.outlookcode.com/d/database.htm

"lmossolle" wrote in message ...
I want to use a custom form... And connect to an access database... Can this
be done?

"Sue Mosher [MVP-Outlook]" wrote:

Are you trying to create a web page or a custom Outlook form?

"lmossolle" wrote in message ...
I would like to make a page from front page also, is that possible? Also can
you connect to an access Database?

I need a helpdesk data base with the following fields,

Created By (Auto fill)
Ticket Number (AutoNumber)
Date / Time (Auto Date)
Subject
Status
Problem Type
Due Date (On Click Calander)
Caller Name (on click will open Address book)
e-mail address
Phone Number
Description