Well 5 minutes is way too short.
It is difficult to determine why automatic polling is failing when you do
not post your mail account type or connection type.
In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented he
http://support.microsoft.com/support.../q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented he
http://support.microsoft.com/support.../q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
"Ronin" wrote in message
...
I'm using Outlook 2003. I want it to download mail as soon as the program
is
opened. It is set up to check for mail every 5 mins. When I open Outlook
nothing happens untill the send/receive is clicked.
"Ronin" wrote:
How can I set it up so that mail downloads without having to click on
send/receive as happens in OE