1. A recent update for OE/Address Book (911567) has been causing problems
for many, but certainly not all users. You may be one of them. Uninstall
"Security Update for Windows XP (KB911567)" via Add/Remove Programs, reboot
& see if the issue persists. If not...

2. Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero) and all should be well. (If that DWORD is not
present, don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


grinder wrote:
Yes to both.

I was able to do it in the past. Then I ran an update and I lost a saved
folder and the address book. Luckily I had it backed up and only lost a
couple of days worth of data. I am now going to be more vigilant in
backing up the address book.


"PA Bear" wrote in message
...
Is MS Office and/or MS Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

grinder wrote:
With the address book opened and "file" from the menu is selected,
"import" and "export" are not highlighted.

I CAN export as a text file from the main menu but that is useless.

Any ideas?