"Kerry Brown" *a*m wrote in message
...
Jack Gillis wrote:
I am thinking of switching from Norton Ghost to Acronis True Image
for a new machine I am putting together.

I have downloaded the True Image Trial Version and used it this
morning to back up my C: (System Drive) and my D: (Data Drive
including the Outlook Express Store Folder.) During the back up
process, I did some work with OE.

After both backup processes completed, I went to OE and found all my
Newsgroup subscriptions had disappeared. Panic time. I restored C:
from the True Image file and the subscriptions appeared just as they
were before the backup.

I wonder if any one else here uses True Image and has experienced
this sort of thing. Could it be that working in OE while the backup
process was running caused this problem?

I have Googled this to see if there might be some restrictions on
using the system (XP Home) while the back up process runs but have
find none.
Thank you for any insight on this.

I use True Image and have never seen this. While I have never seen it, it
is certainly possible that using OE while TI was creating an image could
cause a problem. The OE store is easily corrupted. I've never checked but
TI must lock the file it's using in some manner. I recommend you don't
create images while Windows is running to avoid any possible conflicts
like this. Boot from the TI recovery CD and create your images from there.

--
Kerry
MS-MVP Windows - Shell/User


Thank you both, Kerry and Richard.

Richard, The problem may well have been coincidental. The next time I get
a chance, I will repeat the exercise, add some variations and see what
happens. I expect you are right about the howling if this were a real
problem.

Kerry, I looked at the log file and saw no sign of TI locking any files on
the D: drive. It showed locking C:.

One of the 'features', as I understand it, of TI is to be able to make an
image while in Windows. This implies you can still do things while TI does
its work. However, I don't have the warm fuzzies with that and using the
recovery CD does give them to me.



Thanks to both again.

P.S. I've never been real sure about the proper way to acknowledge multiple
responses to a question. Hope I haven't offended either by combining my
thanks.