The problem users apparently have no Outlook Address Book in their mail profile. They can add it through the Tools | E-mail Accounts dialog.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Linn Kubler" wrote in message ...
Hi,

We are running Outlook 2003 as a front-end for Exchange Server 2003 and I'm
noticing that for some of my users the Contacts Propertie | Outlook Address
Book Tab | Show this folder as an e-mail Address Book is greyed out. I
would like to allow my users to add their contacts to the Address book or
better yet make it a default. How can I do that, turn it on by default or
give my users ability to change this setting?

Thanks in advance,
Linn