The only thing I can think of is....

Did the person creating that Contact mark them as Private?

Judy Gleeson, MVP Outlook
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


"Alison" wrote in message
...
This is a recurring situation on 2 contact records we have in (different)
public folders. When we try to save a document (eg email with attachment)
to
the contact record in the Public Folder, the system won't allow you to,
and
asks if you want to save to the default folder instead. The default
contact
record has set itself up in the user's personal contacts folder. We have
tried copying the default record back to the Public folder & deleting it
in
personal contacts, but it appears again.

Can anyone explain what causes this?