BTW - just drag an email to a Contacts Folder and it will put all the data
in the Contact instantaneously - you can then select and drag data into each
field from their signature block (it'll be in the white Notes area).


--

Judy Gleeson, MVP Outlook
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!


"Sue Mosher [MVP-Outlook]" wrote in message
...
So does this happen only with new items or existing items? It might be
helpful if you walked through the exact steps that would allow someone else
to reproduce the problem.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Alison" wrote in message
...
Mail messages are copied from the Inbox and pasted into the contact record
in
the blank area on the right hand site. Sometimes the email has an
attachment.
We have done this successfully for some time for many contacts in several
public folders.

"Sue Mosher [MVP-Outlook]" wrote:

save a document (eg email with attachment) to
the contact record in the Public Folder

I'm not sure I understand what you mean by that. Are you trying to insert
an existing mail message into the contact record as an attachment?

"Alison" wrote in message
...
This is a recurring situation on 2 contact records we have in
(different)
public folders. When we try to save a document (eg email with
attachment) to
the contact record in the Public Folder, the system won't allow you to,
and
asks if you want to save to the default folder instead. The default
contact
record has set itself up in the user's personal contacts folder. We
have
tried copying the default record back to the Public folder & deleting
it in
personal contacts, but it appears again.

Can anyone explain what causes this?