Are you working on a terminal server? If so, Cached Exchange mode is not available.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Matt D" wrote in message ...
We recently upgraded to Outlook 2003 and have lost our junk email filtering
capability. I have tried to switch to cache mode in Outlook but that option
in greyed out. I have looked at the Exchange Server settings and cannot
fiind a Group Policy that restricts this. We are using Exchange Server 2000.
I have admin access and would appreciate any helping fixing this. I am
drowning in spam every Monday morning.
--
Matt D