We have just moved to Outlook and few things don't seem to be working. One
thing is multiple people share an address book, say JDOE. The main folder
for JDOE is shared, then contacts, then JDOE.

We see the address book in our contacts now, but when we create a message
and click TO, we see our contacts in the dropdown, but do not see the shared
address book under Contacts. Is this some special thing we need to do on a
workstation to enable utilizing shared address books when utilizing the TO
button to email someone?

Thanks.