Andy Pandy wrote:

You really didn't understand orange website??
Orange is a widely known mobile phone operator.

Not in Michigan.

C550 is a smartphone. You can synchronise its contacts etc. with
Outlook. In my case it's: Microsoft(R) Office Outlook (R) 2003
(11.8010.6568) SP2 using a piece of PC software called Microsoft(R)
ActiveSync(R) version 3.8.0 (Build 5004) though a later version is
available. Oddly enough from Microsoft.

I don't see that as odd. All Windows Mobile devices use ActiveSync.

You can then use a piece of PC software called Synchronisation
Companion to synchronise the contents of outlook to a web server held
by orange (www.orange.co.uk). In effect this allows a backup of the
contents of outlook TO the orange server. Then should disaster befall
the smartphone you can then go to the orange website and recover all
your contacts etc.

OK so far?

Yes, but I can't find that software mentioned anywhere on Orange's web site.

When I load Synchronisation Companion and click on "sync" it produces
an error. This error is too long to repeat here. Suffice to say that I
can perform all the above tasks telling the software to use Outlook
Express but I cannot perform the above tasks when using THE SAME
software using Outlook.

I'm assuming that you've spoken with the vendor of Sync Companion and that
they've said it definitely works with Outlook and that they've given you
instructions on how to install it to work with Outlook. Sounds to me like
it's a Sync Companion issue, not an Outlook one.
--
Brian Tillman