Make sure your account settings are correct.

Account settings to read Wanadoo in Outlook Express:
http://tinyurl.com/mypz4
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"andyr" wrote in message
...
Hi PA BEAR
thanks for your input, but unfortunately i am no further forward. I don't
have anti virus or firewall loaded at the moment just incase this was
causing
problem. I have tried increaseing the time out in oe advanced properties
but
still no luck. now looking for a big hammer to give computer a technical
tap.

"PA Bear" wrote:

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL and
OE
http://support.microsoft.com/?kbid=813514
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

andyr wrote:
can someone help please, I am having problems sending e-mail. I get
the
message "the connection to the server has failed, account
pop.wanadoo.co.uk, server smtp.wanadoo.co.uk, protocol smtp port 25
secure (ssl) socket error 10060, error number 0x800ccc0e". Ive
contacted
wanadoo with no luck, re installed computer software back to factory
spec
several times, reset profile updated explorer, now left with no new way
to proceed. any ideas.
Regards.