You probably have a very large message trying to download and it just won't.
Go to Patriot's WebMail site and see if you can find the offending message
there and delete it:
http://webmail.patriot.net/src/login.php

Are you running XP, and what is the number shown for msoe.dll in Help |
About MSOE in the scroll down box? No reason you shouldn't be able to get
updates.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"cee" wrote in message
...
Help!

This problem started suddenly this morning and I am at wit's end.

Everything seems to be working normally in Outlook Express, EXCEPT receiving
new mail.

When I click on Receive Mail, OE connects to the server, and the mail starts
to download, but when it reaches the point where the mail message would
appear in my Inbox, everything hangs, and I have to shut down OE the hard
way.

I have tried rebooting, doing System Restores, and even just downloaded an
update to OE.that I found. at Microsoft's Download site. I am aware I have
an older version of OE, but cannot find a newer build or version at the stie
or at Windows Update. I have also tried deleting the files in my
Temporary Internet Files folder (not cookies), but when I try to delete
Offline Content, that hangs as well.
My anti-virus program (Symantec) has E-mail Scanning DIsabled already.

I can send mail, I can download Newsgroup messages, and I can even receive
mail using another program on my system, so it is obvioiusly something wrong
with OE itself.

Any advice would be greatly and thankfully appreciated!!!!

Carol