OE 6, KB911567, Windows Update, and fixing the problem
FWIW ...
I just ran into the Outlook Express -- KB911567 -- no contacts problem
(described at http://www.insideoe.com/ and several threads in this
newsgroup) at a customer's home. This was on a brand-new Dell
desktop, into which I had imported Outlook Express settings from a
Windows 95 box using IntelliMover
(http://whitecanyon.com/intellimover-transfer-files.php_).
Mr. Koch suggests uninstalling the update and "Then go to Windows
Update and select Custom Install. There you can select to hide the
update from being shown in the future." When I went to Windows
Update, the "Hide this update" box was grayed-out and I couldn't
select it. So I had to fix the problem; the update was going to get
re-installed no matter what I did. Since my customer didn't have any
groups, just one flat address book and one identity, this should not
have been a big deal.
I had some difficulty fixing it; I moved the bad WAB file to where OE
wouldn't find it. Then with KB911567 installed and a working but
empty address book, I tried to import default.wab ... and it wouldn't
do it.
So I went through the whole schmear again, except this time I exported
the address book to a CSV, which imported just fine after
re-installing KB911567.
So Microsoft's fix (http://support.microsoft.com/kb/917288/) doesn't
always work (gosharootie, that's surprising), and you may well not be
able to prevent KB911567 from appearing on the critical update list.
--
Replace nospam with group to email
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