Here are some more things to try:

From http://www.fjsmjs.com/OE/defaultl.htm

Go to Start | Run and type this command, with the double quotes and spaces:

"C:\Program Files\Outlook Express\msimn.exe" /reg

and then make sure that OE is selected as the default mail program in both
IE and OE.

If that isn't enough, see this article:
"Send To" and E-mail Links Do Not Work Using Outlook Express as Default:
http://support.microsoft.com/?kbid=306098

You might also want to try this:

Restores OE to the E-mail clients list in Internet Options
http://www.dougknox.com/xp/scripts_desc/oe_client.htm

To set Outlook as the default mail client,- Go to Start, Run - Type in the
following with quotation marks and press OK
"C:\program files\microsoft office\office\outlook.exe" /checkclient
For more information on Outlook see:
http://www.slipstick.com/config/defaultmailer.htm

--
Frank Saunders, MS/MVP, IE/OE
http://www.fjsmjs.com
Please reply to newsgroup. I won't answer email.
"debbie.becky" wrote in message
...
thank you frank
but already did that to

"Frank Saunders, MS-MVP, IE/OE" wrote in message
...
Start | Set Program Access and Defaults.

--
Frank Saunders, MS/MVP, IE/OE
http://www.fjsmjs.com
Please reply to newsgroup. I won't answer email.
"debbie.becky" wrote in message
...
Hi
Thanks for the reply
unfortunately i have already looked at these and
done them all but still getting the error message

"Bruce Hagen" wrote in message
...
Make OE the default e-mail client:
http://www.oehelp.com/oedef.aspx

For links in e-mail:
http://www.oehelp.com/oelnk.aspx

And:
http://support.microsoft.com/?kbid=306098

If you have MS Outlook installed, also see:
http://www.oehelp.com/OETips.aspx#13
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"debbie.becky" wrote in message
. uk...
Hi
can anyone help with this annoying problem

this error comes from a website I am subscribed to
I have requested a forgotten password to be sent to my email address
but all I get is this error message

xp_sendmail: Either there is no default mail client or the current
mail client cannot fulfill the messaging request. Please run Microsoft
Outlook and set it as the default mail client.

have checked outlook express but the default isn't highlighted so I am
assuming it is default also installed Microsoft outlook and set that
to default get the same message which ever way I do it please anyone
help.
Thanks
Debbie

windows XP
outlook express 6 sp2
Microsoft outlook 2003