...When I went to Windows
Update, the "Hide this update" box was grayed-out and I couldn't
select it.

This suggests that Automatic Updates was still set to, err..., Automatic
(instead of Notify Only) and that 911567 had already been downloaded. See
http://www.oehelp.com/OETips.aspx#14.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Jon Fleming wrote:
FWIW ...

I just ran into the Outlook Express -- KB911567 -- no contacts problem
(described at http://www.insideoe.com/ and several threads in this
newsgroup) at a customer's home. This was on a brand-new Dell
desktop, into which I had imported Outlook Express settings from a
Windows 95 box using IntelliMover
(http://whitecanyon.com/intellimover-transfer-files.php_).

Mr. Koch suggests uninstalling the update and "Then go to Windows
Update and select Custom Install. There you can select to hide the
update from being shown in the future." When I went to Windows
Update, the "Hide this update" box was grayed-out and I couldn't
select it. So I had to fix the problem; the update was going to get
re-installed no matter what I did. Since my customer didn't have any
groups, just one flat address book and one identity, this should not
have been a big deal.

I had some difficulty fixing it; I moved the bad WAB file to where OE
wouldn't find it. Then with KB911567 installed and a working but
empty address book, I tried to import default.wab ... and it wouldn't
do it.

So I went through the whole schmear again, except this time I exported
the address book to a CSV, which imported just fine after
re-installing KB911567.

So Microsoft's fix (http://support.microsoft.com/kb/917288/) doesn't
always work (gosharootie, that's surprising), and you may well not be
able to prevent KB911567 from appearing on the critical update list.