Since it is from only one person, it sounds like they are sending in a
format that OE can't read. Ask them to try a different format like Plain
Text.

Make sure for you that in OE: Tools | Options | Read | Fonts. Choose:
Western European (ISO).

Ctrl+F3 will also show the message, but that is not the result you want, of
course.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"William Steyn" wrote in message
...
The problem is that a email from particular persons comes into Outlook
express on a brand new Win XP sp 2 laptop when you double click to open it
there is nothing in the body of the email. If you close it and look at the
size column you can see that there must be something in it since the
emails
vary but can be up to 12 KB in size.



If you drag the Email onto the desktop and double click it. Then Outlook
Express happily opens it and displays the whole email, formatting and
everything.



I thought that it might be something to do with the store. So I
re-imported
all the emails back into the account. Now every one of the emails received
up until the point of the importation can be viewed directly in Outlook
Express as if there was never a problem. But new emails from these
specific
people still comes up as blank if you try to open them.



The only thing that I think is worth mentioning about it is that the
primary
sender that causes these problems, uses Lotus Notes. So I believe there is
a
formatting issue here between the two emailing methods but I just can't
get
a better work around than copying the emails to the desktop first before
opening them.



Any help or suggestions will be greatly appreciated.