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Old May 23rd 06, 08:31 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Alias
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Posts: 164
Default Can't delete an email in OE

Gen Joerger wrote:
Hi - I was working and had OE open when we had an unexpected power outage.
When the power came back, I rebooted and reopened OE. I clicked on one of
the new messages in my inbox and OE hung up and stopped responding. No
problem with any other messages, but now I can't get rid of this one. I'm
assuming it was coming in just as the power went out and probably got
corrupted. I've tried everything I could think of, and everything I could
find online, but I cannot delete this message -- as soon as I touch it in any
way, OE crashes. Can anyone help with this?


Move all the other messages to a user created folder, created under
Local Folders. Close OE. Navigate to your .dbx files and delete
inbox.dbx. OE will create a new one when you start OE again and delete
the message in question.

Go to File/Work Offline. Then click on Outlook Express at the top of the
folder tree. Then File/Folders/Compact all folders and don't touch your
mouse or your keyboard until it's done.

In the future, do not store messages in any of the default folders such
as Inbox or Sent Items. Store them in user created folders.

Alias
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