Could you explain just what you mean by "headings" and "4 lines"?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"havenlad" wrote in message ...
A customer has none of her e-mail in her pst files with any headings, so cant
easily find anything. How can she reset to 4 lines and headings globally in
outlook rather than doing it file by file? Is this possible?

Thanks

Chris