View Single Post
  #2  
Old May 27th 06, 10:51 PM posted to microsoft.public.outlook.installation
Sue Mosher [MVP-Outlook]
external usenet poster
 
Posts: 11,651
Default Solution to Junk Mail Filter Installation Problem

Did you get any information on what key is involved?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Michael" wrote in message ...
If you have tried installing the latest monthly junk-mail filter update for
Outlook, you may get an error, and it will not install.

The reason for this is that Windows Live Safety Center Scan removes an
essential registry key from Outlook. Without this registry key, junk mail
updates will not work. The only solution microsoft has right now is to
system-restore your computer to a time before you started using the WL Scan.
This will restore the registry key.

If that doesn't work, you may have to reinstall Office!

Ads