"maeve" wrote in message
...
Hi, I have a message in my outbox that is stopping all mail, send and
receive, from working. I have tried to delete it many times, in safe mode
also, and it just gives me the message that the program is not responding.
My outbox had 7 messages in but when it gets to 5 it freezes and does not
respond. How do I get rid of this message? It is one that I am
forwarding and the original is OK, checked for viruses, and a WMA
attachment. I have also tried deleting the whole outbox folder, with no
success. Hope I can send this! Thanks


The Outbox is probably corrupt.
Move any messages you want to keep from the Outbox to Drafts.
Go to Tools | Options | Maintenance and see where OE is storing its files.
Close OE.
Go there with Windows Explorer and delete Outbox.dbx. With Win2K and WinXP
it will be a hidden file.
OE will create a new one when you reopen it.

If you think the Outbox may have messages you want to recover, instead of
deleting it, move, not copy, it to an empty Windows folder and then use
DBXtract to recover the messages.
DBXtract ($5): http://www.oehelp.com/DBXtract/

The other possibility is that Sent Items is corrupt.
Move any messages you want to keep out of Sent Items.
Go to Tools | Options | Maintenance and see where OE is storing its files.
Close OE.
Go there with Windows Explorer and move Sent Items.dbx to an empty Windows
folder. With Win2K and WinXP it will be a hidden file.

You can use One or these tools to extract the messages from the old DBX
file:

DBXtract ($5): http://www.oehelp.com/DBXtract/
DBXpress: ($25 but worth it)
http://www.oehelp.com/DBXpress/Default.aspx

The messages can be dragged from a Windows folder back into an OE folder in
OE's Folder List.

In the future do not use the default folders to store messages. Move them
to user created folders.

--
Frank Saunders, MS-MVP OE/WM
"Anyone who prefers security over freedom deserves neither."