If this happened while compacting was in progress, DBXpress run in disk mod
is your only chance of recovery.
*Canned* reply for this problem:
The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), and bloated
folders. More on that below.
Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact
Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone
About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx
Recovery tool:
DBXpress run in Disk Mode is the best chance to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx
And see:
http://www.oehelp.com/OETips.aspx#4
A general warning if you don't want to lose your messages in the futu
Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.
And backup often.
Backup and Resto
http://www.insideoutlookexpress.com/backup/
http://www.oehelp.com/backup.aspx
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~
"Curly" wrote in message
...
More new info... the other user has informed me that just before things
started to go wrong, OE compacted the files/folders.
"Kuay Tim" wrote:
Hi Curly,
What is the size of the missing folder DBX file? It should be larger
than
about 137KB -- much larger if there are any number of messages included.
Indications are the old folder.dbx file may be empty. If the missing
folder.dbx files are of appropriate size you could try importing the
folders by first moving the folder.dbx files and a copy of Folders.dbx
to
a desktop folder (Mail Backup). Do not leave a copy of the folder.dbx
files in the OE message store folder.
Instead of using search the store folder can be opened directly. Each
identity has its own store folder.
a.. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
b.. Place the cursor at the left of the text of the path to the folder.
c.. Drag the cursor to the right until the text scrolls to the end.
d.. Right-click on the text and choose Copy.
e.. In the Start, Run box right-click Paste. Click OK to open the store
folder.
f.. Close Outlook Express before working with the message store files.
Using Keyboard Shortcuts for Transfer of the Folder Path
Courtesy of: Jim Pickering, MVP-Outlook Express
An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use
Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.
Also see:
OLEXP: How to Back Up and Recover Outlook Express Data
http://support.microsoft.com/default...b;en-us;270670
--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Curly" wrote in message
...
Ok - tried that, but no luck. I copied a message from the Inbox into the
new
"duplicate" folder and verified it was in there. When I copied the old
.dbx
file over the new one, the new folder "lost" the message and was empty.
(I
only have the one identity, so that isn't an issue.) What next?
"Bruce Hagen" wrote:
1: Make sure you didn't switch to another identity.
2: Since you understand the Message Store, try this:
In Windows Explorer, click on the file and drag it to the Desktop. Open
OE
and create a folder with the *exact* same name as the one on your
desktop.
***Copy a message from any folder to the new one. You MUST do this.***
Close
OE. Go back to Windows Explorer and Click Desktop and drag the file
from
the
Desktop to the OE store folder that you clicked on to reveal the .dbx
files.
Prompt - "Do you want to overwrite......."? Click Yes.
What you may have been lacking in your attempts, was the *dummy*
message
that had to be in the newly created folder.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~
"Curly" wrote in message
...
I'm not sure what happened, but I cannot access several of my local
folders.
They are not listed on the left side of OE under folders anymore.
However,
they are still in the Store Folder. I have tried to create new
folders
in
the same names and then copy the existing folders into them, but it
does
not
work. The folder is listed on the lefthand side, but is empty.
Somehow,
OE
is not "seeing" what is in the Store Folder. Any suggestions?
Thanks
in
advance.