Explain more clearly what you did.
What do you mean you "copied over" the pst files?
At no point would you ever have needed to select the PST file type.
Nothing is any different in Outlook 2003. You just open PST files with
Outlook's File Open command. The type of PST file was set when the file
was created, and you aren't creating new PST files--you're opening existing
ones.
--
Russ Valentine
[MVP-Outlook]
"Anthony W" wrote in message
news:BklPf.10968$eP4.8204@trnddc05...
One of the users I support bought a new laptop with Office2003 on it. Her
old machine had all the mail in 2 PST files (outlook.pst and archive.pst.)
After setting up her mail (Internet mail for her home office,) I copied
over the pst files. I closed outlook and set up the personal folders from
the mail icon in the control panel. I selected the folder type as outlook
97~2002.

When I open outlook, I can see the folders within the personal folders but
not the mail. I tried the inbox repair tool but it didn't help. This is
the first time I've worked with Outlook2003 and frankly I'm stumped.

Anybody have any ideas? The user is beginning to think I'm stupid and I'm
more than frustrated with it. The articles in the MS KB didn't help me at
all other than prove to the user I was doing it by the book.

Tony