Russ Valentine [MVP-Outlook] wrote:
Explain more clearly what you did.
What do you mean you "copied over" the pst files?
At no point would you ever have needed to select the PST file type.
Nothing is any different in Outlook 2003. You just open PST files with
Outlook's File Open command. The type of PST file was set when the file
was created, and you aren't creating new PST files--you're opening existing
ones.

I copied them to my documents in the users profile. I'll get with the
user and try your suggestion. I'm sure I've done it that way in past
but I most of the people I support are not using Microsoft mail programs.

Tony