Carlos,

I was also recieving this problem. It was driving me crazy! Changing it in
the control panel to another sound works with the new sound, but when changed
back no sound is played.

I thought perhaps the file was corrupted, but it plays OK in the Sounds and
Audio Devices dialogue and also when played manually with Windows Media
Player.

The solution is to copy the origional notify file (C:\WINDOWS\Media\Windows
XP Notify.wav) to a new file name (e.g. Windows XP New Mail.wav), then
re-select it in the Sounds and Audio Devices dialogue.

Nick

"Carlos Echenique" wrote:

Outlook 2007 is using the default beep instead of the "new mail" sound event.
This is occurring in Windows XP Pro x64.

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