Right click that Contacts folder (the one that does not appear in the To...)
Properties Outlook Address Book
and make sure you have CHECK on "Show this folder as an e-mail Address Book".

Let us know if this is it.




"Laphan" wrote:

Hi All

You are going to have to bare with me on this, as I can't explain it any
other way.

In essence, user is using Outlook 2000 (possibly 97 couldn't check at the
time) on an XP machine and they have created a number of contacts in the
Contacts section of Outlook.

Problem is that when they do a new message and click the 'To' button they
can't get these contacts to appear in any of the lists that appear, eg
Global Address List, All Contacts, etc.

They do have a lot of contacts in this window, but these appear to be stored
in their Exchange part of the system, as these contacts all appear in the
Global Address List and not in the Contacts section of Outlook. For your
ref, they only have MS Exchange installed as a service, as they are
connected to an outside network for their emails.

Looking at another machine's outlook, which is on the exact same network,
the only difference is that this machine ALSO has:

Outlook Address Book
Contacts

available in the 'To' button's list and the contacts that appear in the
Contacts section of this machine's Outlook are all listed in the above
Contacts option.

My question therefore is how do I get the Outlook Address Book/Contacts part
into the other machine's 'To:' window?

Hope this makes sense.

Regards

Laphan