1. What version of Outlook/Office?
2. If Outlook 2002/2003, did you use the Test Account Settings? If yes,
what is the exact error message, verbatim?
3. Did you double check your account settings against your ISP's help FAQs
for setting up mail?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, qmaster1 asked:

| I just installed Microsoft Office and would like to use Outlook to
| receive my e-mail. But when I start the program I get a error message
| of (0x8004210e). Can you help me correct this problem?